Managed IT services involve a company outsourcing their IT functions to third-party experts. There are many reasons for a company to do so. For one, 46% of businesses lack technical expertise in-house to manage their IT.
However, “IT functions” is a broad category. There are different types of managed IT services out there and not all managed service providers (MSPs) offer them all.
| “Managed IT services aren’t one-size-fits all. Not only do different businesses pair better with different providers, there’s also simply more than one kind of managed IT service.“- Andrew Wolff, ComSys |
That’s why zeroing in on your business’s specific IT needs is an integral part of choosing a provider. Knowing what you need to keep your operations running smoothly will help you choose a provider that offers the types of managed services you need.
Still, it won’t do you any good if you know what you need but not what types of services are available. So, this article will go over some of the most common types of IT managed services to help you make an informed decision.
Managed Security Services
Managed security services are for keeping an eye on your networks, systems, and data security for any unusual activities. Professionals manage your cybersecurity needs, freeing you to concentrate on your business growth. With their expertise, your security measures stay strong and current.
Some providers specialize only in cybersecurity, but most MSPs will offer security services. You’re unlikely to encounter a provider that doesn’t provide cybersecurity at all. So, instead, you should assess the strength of their measures and ability to meet your unique needs.
Managed Cloud Services
Managed cloud services enable you to expand your business operations flexibly without the hefty costs associated with traditional IT setups. These services provide you with the latest technology and expert management of your cloud-based resources.
Another major reason why you should consider managed cloud services is data backup. While you’ll want to prevent data loss, it’s critical to ensure you can recover if it occurs. 93% of businesses that experienced data loss for 10 days declared bankruptcy within a year of the incident. Cloud backups can help you avoid being one of them.
Managed Technical Support Services
Reliable technical support is essential for smooth day-to-day operations. Managed technical support services offer quick and competent assistance for your technical issues. This support covers everything from software problems to hardware repairs and helps you significantly cut down on downtime.
| Gain More Insights on Outsourced IT Services on Our Blog |
Like cybersecurity, you’re unlikely to encounter an MSP that doesn’t offer IT support. So, instead consider the speed and efficiency of their support services. Given that IT interruptions consume 238 minutes per day across industries, you need someone who can minimize time wasted at your business.
Managed Network Services
Managed network services ensure that your business network is secure, high-performing, and operational at all times. This service handles network security, setup, maintenance, monitoring, and management. It is ideal if you seek to boost your network performance without hiring specialized staff.
Managed Communications Services
Effective communication is critical in today’s fast-paced business world. Managed communications services organize your communication tools, such as email, VoIP, and video conferencing. These services are essential if you want to enhance team and client collaboration.
VoIP services are particularly beneficial if you conduct business internationally. On average, switching to a VoIP system can save businesses $20 to $30 per month and cut international call rates by 90%.This may translate into significant cost savings if your company makes a lot of international calls.
Managed Print Services
Managed print services streamline your printing activities, manage your print infrastructure, and reduce printing costs. This service takes care of printer maintenance, supplies consumables, and handles print-related tasks. If your business frequently deals with extensive printing, this service will help you manage operations and reduce expenses.
When Is The Right Time For Each Type of Managed IT Service?
You won’t always need every kind of service all the time. Although, it is advisable to err on the side of more services instead of less because you never know what you might need in the future. However, budget constraints may limit your ability to do that. So, here’s an overview of when the best time for each of these services is.
Please note that this table refers to the most essential times for each service. There may easily be other reasons why you choose an IT service.
| Managed Security Services | Before scaling operations or when experiencing increased threats |
| Managed Cloud Services | When scaling or upgrading infrastructure |
| Managed Technical Support Services | Prior to major project launches or software updates |
| Managed Network Services | When expanding office space or increasing network demand |
| Managed Communications Services | During team expansion or increasing remote work needs |
| Managed Print Services | When document handling and printing needs grow |
Need Someone Who Can Do It All?
Most businesses need a wide range of these services to truly fulfill their IT requirements. Therefore, it’s important to seek a provider whose services include a healthy combination of several managed IT services.
ComSys is one such provider. We offer an excellent mix of IT services alongside additional tech services such as video surveillance. Our team has over 100 years of combined IT experience, and we save our clients up to 30% on their office equipment costs.
Reach out to us today if this all sounds good to you!
