
Managed IT services pricing varies depending on the services your business requires. Your business’s specific IT costs will hinge on the service levels you need; comprehensive management will typically be pricier than basic helpdesk services.
“Managed IT services are increasing in popularity, but many businesses still count on the break-fix model without realizing what they’re missing.” – Andrew Wolff, ComSys |
Investing in appropriate IT services can prevent thousands of dollars in lost productivity. Studies reveal IT downtime costs can reach $9,000 per minute. Choosing the right IT solutions is therefore crucial for your business’s efficiency and success.
Let’s delve deeper into managed IT pricing expectations.
Managed IT Pricing Models – Selecting the Best for Your Business
Customized managed IT services pricing models are tailored to meet your business’s specific needs.
Developing a business-specific IT services plan is key to IT ROI, removing needless costs and creating a streamlined, effective IT strategy.
With vCIO support, for example, you can develop a long-term IT strategy, ensuring your business is consistently equipped with the necessary IT support services throughout its growth stages.
Learn more about managed IT services and its benefits like cybersecurity essentials and adapting to technological changes like 5G. Determining the right managed IT pricing model for your situation is crucial.
Pay-as-You-Go
The break/fix model provides on-demand remote support and services for IT issues as they occur. Charges are usually per issue resolved by the MSP, or based on an hourly rate for IT support.
This model can be ideal for supplementary support or handling occasional IT disturbances, especially for businesses with an in-house IT team. However, it may not be cost-effective for larger IT projects like digital transformations or server migrations.
Fixed Pricing
Fixed managed IT pricing ensures predictable IT expenses, offering competitive managed IT services rates. “To address the common question of ‘how much does managed IT services cost’, it’s important to note that the cost varies depending on several factors.
ComSys will offer a managed IT services price list detailing services and their inclusion in your monthly package, potentially factoring in per-user or per-device pricing. This means your managed IT costs may fluctuate based on business size and any added services.
Per Device vs Per User Pricing
Per-device pricing typically covers:
- Desktops
- Network printers
- Managed networks
- Servers
The complexity of the device influences the cost under this model, with typical pricing ranging from $10-$150 per device per month.
Per-user pricing usually includes:
- PCs
- Laptops
- Tablets
- Mobile devices
- Office equipment
This covers virtually all devices used by your staff. Pricing typically ranges from $100-$500 per user per month, depending on your IT environment’s size and complexity.
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How to Save on Your Managed IT Costs
Choose a package that precisely meets your needs to optimize managed IT service rates. Service packages can be:
Monitoring Only
Provides monitoring and break/fix solutions for key IT assets like your network and infrastructure, and cybersecurity protections. This option suits businesses with existing efficient cloud infrastructure or those not seeking cloud advantages.
Pricing Model | Description | Best For | Service Coverage |
Fixed Pricing | A predictable, flat-rate model covering all managed IT services. Costs vary based on service package details but remain consistent monthly, making budgeting easier. | Businesses seeking predictable IT costs and comprehensive, ongoing IT management. | Typically includes end-to-end IT management, monitoring, updating, cybersecurity, and more. |
Pay-as-You-Go (Break/Fix) | An on-demand model where charges apply per IT issue resolved or based on hourly support rates. Ideal for businesses with occasional IT needs or for supplementary support. | Businesses with sporadic IT issues or those with an existing in-house IT team. | Covers specific IT issues as they arise. Not typically suited for large-scale IT projects. |
A la Carte
This flexible option allows you to select and pay for services as needed, ideal for temporary support for large IT projects or unexpected needs. However, costs can escalate with unforeseen IT issues or extended project resources.
Fully Managed IT Plan
Ideal for businesses seeking comprehensive IT management without the worry of IT issues.
End-to-end management includes:
- Monitoring
- Updating
- Augmenting
- Ensuring safety and security
- And more
This is often the most cost-effective option, offering access to MSP’s vendor partnerships not available in other packages.
A fully managed plan involves assessing your IT assets to identify services yielding the highest return, ensuring maximum ROI.
Managed IT Services ROI
Calculating the ROI for managed IT services is straightforward.
Cyber incidents cost businesses an average of nearly $10 million. This risk is also significant for smaller businesses. Network downtime can lead to substantial productivity losses, as even a few minutes of downtime can be costly.
A top MSP brings efficiencies with cloud computing, automating processes, and resolving IT issues, contributing to significant ROI. Weighing these potential costs against the monthly expense of a top MSP can demonstrate the value of managed IT services.
Get Elite Managed IT Services for Your Business at ComSys
Now that we understand the different managed services pricing models, let’s work together to take your IT to the next level.
ComSys, an expert in IT services, will evaluate your business needs to create a cost-efficient package that eliminates unnecessary expenditure and introduces multiple benefits – all within your budget.
Work with a leading MSP that can also offer telecommunications and video surveillance service. Our full-service approach to IT and security includes a US-based helpdesk, 24×7 monitoring, and remote monitoring and management (RMM).
Reach out to us today to find out how we can help you access the full potential of your IT systems.